All too often the media portray the break down of a stakeholder relationship as a David and Goliath struggle, designed to encourage the viewer to sympathise with the underdog. While this can be a compelling narrative, the reality is usually more complex. The challenge for engagement professionals is not to view their role as managers of emotion and outrage, as portrayed by the media, but to seek accommodations between groups that reduce the likelihood of conflict occurring. If engagement is considered adversarial, we invite the legal profession into the facilitator’s space. Engagement to inform decision making is more effective than engagement to manage conflict.
Jamie Robertson was very professional and constantly kept us informed of his progress. We truly appreciated his time and effort with this project.Consulting Client, 2012
Delivered another unique and innovative product.Consulting Client, 2012
“The whole day was very insightful. I attended stakeholder management training previously and I don’t remember it being this valuable”In-house Training Participant, June 2014
I found the service extremely professional, highly competent. It was fantastic and gave me great confidence.Consulting Client 2013
I thought both Lynn & Jamie were very passionate about the topic they delivered and this reflected in the delivery styleStakeholder Engagement Training Participant, 2012
There was a lot of content packed into the day, It was presented in a way that lots of value was gleaned from it relatively easily.Stakeholder Engagement Training Participant, 2011